Merchant help — Shopify → e-conomic

English documentation for store owners, accountants, and support staff using this app. Use it for your Shopify App Store support URL, in-app help links, and onboarding.

Quick links

Guide Description
Getting started Install, wizard, activate sync
What syncs (and what does not) Product scope and limitations
Connect e-conomic Connect, reconnect, revoked connection
Customers Debtors, matching, create/update rules
Products SKU, variants, defaults
Orders Triggers, invoices, filters
Bulk order import Historical orders
VAT & shipping VAT zones, shipping lines
Webhook logs & retry Statuses, skip reasons, retry
Troubleshooting Common problems
Glossary Terms used in the app

Recommended reading order

  1. Getting started
  2. What syncs (and what does not)
  3. Connect e-conomic
  4. Configure Customers, Products, and Orders (in that order if you enable all three)
  5. Webhook logs & retry
  6. Troubleshooting (when something does not appear in e-conomic)

Need help?

Open Troubleshooting first, then share the relevant event ID, order name, and error message with support.