Orders

Order sync creates one e-conomic document per Shopify order when your rules allow it.

Enable order sync

Sync settings → Order → Rule sync → Enable order sync.

For orders that already existed before you enabled sync, use Bulk order import (Order settings → Bulk import).

Order trigger

Choose when the first successful sync may run:

Only the trigger you select is eligible to create the document. Other order changes for the same order are ignored for document creation.

e-conomic document type

When Auto-book invoice is enabled, the app creates the invoice in the correct e-conomic sequence and books it automatically.

Confirm with your accountant which document type matches your workflow.

Optional status filters

When trigger is When order is updated, you can require the order to match:

• Financial status (e.g. Paid, Pending, Refunded — see note below)
• Fulfillment status (Unfulfilled, Partial, Fulfilled, …)

Select at least one status filter when using When order is updated. For paid and fulfilled triggers, Shopify already sends the app a dedicated event for that status.

Within one group, any selected status can match. Between financial and fulfillment groups, both group conditions must match. For example, Financial = Paid or Partially paid, and Fulfillment = Fulfilled or Partially fulfilled means the order must match one financial status and one fulfillment status.

Financial statuses like Refunded only affect whether a new sync is allowed by your filters on order updates. They do not create credit notes or reverse invoices (refunds are not supported).

One order → one document

1. First matching order event creates the document and stores a link.
2. Later order updates for the same order show skipped / already synced in logs.
3. Edits, refunds, and cancellations on Shopify are not updated in e-conomic automatically.

What is sent to e-conomic

The app builds a document with:

• Customer / recipient — from field mappings, linked debtor, or guest default debtor number
• Line items — SKU as product number, quantity, net unit price (after Shopify line discounts)
• Shipping lines (optional) — when enabled, one line per Shopify shipping line or mapped shipping product
• Notes / references — order name, number, notes via order field mappings
• Currency — shop or presentment currency when provided
• Recipient and delivery country — Shopify's full country name when available, with country code as fallback
• VAT zone — advanced map, simple bands, customer default, or linked debtor (see VAT & shipping)
• Payment terms — order default, or from linked customer when enabled

Ensure missing products

When enabled, before posting the order document the app creates any e-conomic products missing from order lines (using SKU/title from the order). Requires a default product group.

Default mappings (orders)

Common settings:

• Layout number
• Payment terms
• Default debtor (guest checkout)
• Recipient VAT zone override
• Default shipping product and per-code shipping product map

Field mappings (orders)

Map Shopify order fields to e-conomic header targets, for example:

• Order name → references / notes
• Order number → note heading
• Order note → note text

Skip reasons in logs

Example workflows

B2C, invoice when paid

• Trigger: When order is paid
• Document: Invoice + auto-book if your process books immediately
• Filters: not needed

Ship when fulfilled, then invoice

• Trigger: When order is fulfilled
• Document: Invoice

Sync when status changes

• Trigger: When order is updated
• Document: Invoice
• Filters: financial Paid and fulfillment Fulfilled if both conditions are required

See also

• What syncs (and what does not)
• VAT & shipping
• Webhook logs & retry
• Troubleshooting